Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

What if part of my delivery is missing?

Your sender may have split your order over multiple parcels. Check your communications from Yodel and your sender to see if you have been sent multiple tracking numbers to track. If you have only received one tracking number or if your parcel has obviously be tampered with then please get in touch with our Customer Service team via Webchat.

With the Yodel Parcel Tracker app, you'll get an delivered image for every parcel delivered your door. Download it here

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Live Chat

Talk to one of our customer services team.

Mon - Fri
08:00 – 20:00
Sat
08:00 – 18:00
Sun
09:00 – 17:00