Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

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Why is there no tracking against my parcel?

If you have just ordered your goods, it may take a short time for the parcel information to update on our systems. If you have had your parcel number for more than a day and there is no tracking information then please contact the sender to verify your parcel number is correct and that your parcel has been passed over to Yodel.