Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

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Can I collect my parcel from a different depot?

Unfortunately, you are unable to collect your parcel from another depot than that listed on our tracking page. This is because your parcel is stored at one depot and cannot be moved to another once received in.

You can find out more information about your local depot here.

Related questions

What do I need to bring with me to the depot?

Can someone else pick my parcel up from the depot?

Where is my local Yodel depot?

When is my local Yodel depot open?

How do I get in touch with Yodel to help with a complaint?

How do I rearrange my parcel delivery?

Can I call the driver directly?

How long will my return take?

Why is there no tracking against my parcel?