Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

Can someone else pick my parcel up from the depot?

Of course

They will need to be 18 or over and will need to bring the calling card left by the driver and proof of the parcel recipient's name / address e.g. recent utility bill, driving licence. 

If you need to find out more information about your local depot click here