Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

Can your driver come back?

Every driver has a daily route planned out to ensure all parcels for that day are delivered. They will have left a calling card with instructions on what to do next.

For a green card, you can contact our driver directly by calling the telephone number written on the calling card.

For an orange card, head to our tracking page to arrange a re-delivery date to suit you.