Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

āœ•

Can I choose a default, preferred safe location at my delivery address?

Yes, you can. You can choose from some popular options including front porch, storage box, shed or you can tell us your preferred safe place by selecting the 'other' option.

Download the Yodel Parcel Tracker app and you can do all of this too, plus you will be able to share a photo of your safe place with your driver!

Related questions

What happens when I set a default delivery preference in the Yodel Parcel Tracker app or My Account?

Can I see my Yodel deliveries in My Account?

How do I set up a Yodel account and set delivery preferences for all deliveries

Can you leave my parcel in a safe place?

Can I redirect my parcel to a Yodel Store?

Can I track my return?

Tracking shows a missed delivery attempt but I was in. What do I do next?

If Iā€™m not in, what will happen to my parcel?

Where can I send a parcel to through Yodel Direct?