Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

Is there a cost to return a parcel?

This will depend on the retailer. You will need to check with your retailer or if you are using our Return to Yodel Store service, and you can do that here.