Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

What is Yodel Direct?

Yodel Direct is Yodel’s ad-hoc parcel delivery service giving you and your recipient the ultimate convenience when it comes to sending and receiving a parcel. Via the Yodel Direct website, you can create your own Yodel Direct account in a few easy steps and start sending parcels straight away via your local Yodel Direct store. You can choose to send parcels direct to your recipient’s door or to their nearest Yodel Direct store for them to collect at a time that suits them. All Yodel Direct stores are open 7 days a week, early ‘til late meaning the Yodel Direct service works around you.