Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

Buy a label to send a parcel

I want to send a parcel, how do I buy a label?

Through our online booking service, YodelDirect there are two ways to send a parcel to a recipient, you can either send it to their home address (“Store to Door”) or if they are likely to be out, you can send it to their local Yodel Direct store where they can collect at a time that suits them (“Store to Store”).

Buy a label for delivery to a home address

Go to Yodel Direct and start shipping parcels straight away

For how long is a label valid?

Our labels are only valid for 28 calendar days, after which time they expire and cannot be used or refunded.