Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

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How do I delete my Yodel account and profile?

We’re sorry to see that you want to delete your Yodel Account. Head to the Account Preference section in your Yodel Parcel Tracker app and select ‘Delete My Account’. You will be asked to confirm if you’re happy to do this. To learn more about how we use your information, click to learn about our Privacy & Cookies Policy.

Related questions

Do I need to interact with the Yodel app for every parcel?

Why isn’t my parcel showing in the Yodel Parcel Tracker app?

Can I see my Click & Collect and Return to Store parcels in My Account?

What happens when I set a default delivery preference in the Yodel Parcel Tracker app or My Account?

How can I receive automatic updates on my Yodel deliveries?

How do I set up a Yodel account and set delivery preferences for all deliveries

Can I see my Yodel deliveries in My Account?

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How many email addresses and telephone numbers can I add to My Account?