Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

Do I need to interact with the Yodel app for every parcel?

No, once you have set your preferences in the Yodel app, they will automatically apply for any Yodel delivery. Remember to enter your email address and mobile number when you’re ordering online.

You can also see a two hour delivery window for every Yodel delivery tracked on the Yodel Parcel Tracker app.

You can add up to 4 email addresses and 4 mobile phone numbers to your Yodel account so no matter the contact details that you use when ordering, you will be kept up to date on your parcel’s journey.