Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

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How do I change my preferences in the app?

If you need to update your preferences, head to the Account Preferences section in the app and you can edit any of the previous settings you have set. Once you save your updates, these new preferences will be applied to all future deliveries.

Related questions

Do I need to interact with the Yodel app for every parcel?

Why isn’t my parcel showing in the Yodel Parcel Tracker app?

What happens when I set a default delivery preference in the Yodel Parcel Tracker app or My Account?

Can I see my Click & Collect and Return to Store parcels in My Account?

What features are coming to the Yodel Parcel Tracker app soon?

How do I set up a Yodel account and set delivery preferences for all deliveries

How can I receive automatic updates on my Yodel deliveries?

How do I delete my Yodel account and profile?

Can I track my Yodel Direct deliveries in the Yodel app?