News, blogs & press releases

A new survey* by UK independent parcel carrier Yodel suggests that almost a third (31%) of people plan to do the entirety of their festive shopping online this year, more than a fourfold increase from last Christmas, when only 7% opted for online-only gift-buying.

With COP26 taking place this month, our impact on our environment and ensuring we are a sustainable and forward-thinking business is high on everyone’s agenda. With big efforts being made to reduce our CO2 emissions through identifying alternative delivery methods and to use alternative fuels publicly shared, we have smaller initiatives internally where big steps are being made to be green at Yodel. We spoke to Gemma Downey, Head of Network Support Services about the efforts being made across our operational sites.

Yodel has invested over £1m in a state-of-the-art new sortation system that is specially designed to handle delicate and irregular shaped parcels. The investment follows a record year of growth for the business, with it scaling up capability to handle a broad range of specialist items.

UK independent parcel carrier Yodel has announced that it is looking to recruit 4,311 new colleagues as the business prepares for what is expected to be a busy festive period. There are a variety of roles available – including couriers, parcel sorters and warehouse operatives at one of Yodel’s 50 locations nationwide.

Meet Charlotte Audas, a Software Solution Design Manager, who started at Yodel 8 years ago as an analyst. Over the past two years, Charlotte and her team have played a key role in the design and delivery of some of Yodel’s most transformative projects

Yodel has partnered with Hexapole, a specialist sortation company based in the Netherlands, to optimise sorting capability for small parcels at their Shaw sortation centre in Oldham.

Our financial targets exceeded with record volumes achieved

Last month we launched our Store to Store and Store to Door Send services, Yodel Direct. Leading the project were our Technical Delivery Manager, Jenny Harden, and Customer Experience Manager, Emma Drever who below discuss the challenges & rewards of implementing the new services, the level of detail involved and the importance of stakeholder communication & collaboration in order to make it all happen.

UK independent parcel carrier Yodel has launched a new consumer-to-consumer service via Yodel Direct, following a record year of growth for online retail. Customers will be able to ship parcels up to 60x50x50cm and weighing up to 10kg. Once a customer has booked a delivery online at www.yodeldirect.co.uk, they will be presented with a label to print from the comfort of their own home or a QR code which will allow them to print a label in store.

In January 2019, Yodel set out to revolutionise their hand-held devices, with a dedicated project team assembled from various departments across the business to create the Bring Your Own Device app.