My Account

• What happens when I set a default delivery preference?

• Can I choose a default, preferred safe location at my delivery address?

• Do I need to interact with the Yodel app for every parcel?

• How can I receive automatic updates on my Yodel deliveries?

• How do I change my preferences in the app?

• Why isn’t my parcel showing in the Yodel Parcel Tracker app?

• How do I track my parcel?

• Can I see my Yodel deliveries in My Account?

• Can I track my Yodel Direct deliveries in the Yodel app?

• What features are coming to the Yodel Parcel Tracker app soon?

• How many email addresses and telephone numbers can I add to My Account?

• Can I give you extra information to help you deliver my parcel?