Our contact centre is busier than usual due to a higher-than-normal number of parcels in our network. Please allow a couple of extra days for your deliveries and get support via our help centre. You can continue to track your parcels here or in the Yodel App.

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How to change the delivery address for your Deliver to Yodel Store parcel

If you have a parcel already en-route to a Yodel Store and want to change the store, we are unable to change the destination en-route. Parcels will be returned to sender if they remain uncollected after 10 days.

For queries about Yodel Direct, please visit the Yodel Direct Webchat here.

Related questions

Why has my parcel been sent to a different Yodel Store?

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