How can I cancel my label and get a refund?

For information on a label you purchased to send a parcel through the Yodel network, you'll need to head to Yodel Direct . For queries on delivery charges from online retailers please contact the retailer directly.

If you have created a Return to Yodel Store label from our website and you no longer need it, no problem, just ignore or delete the email with the returns information.

Return to Yodel Store labels are valid for 28 calendar days, after which time they expire and cannot be used or refunded.

For queries on delivery charges from online retailers please contact the retailer directly.