“Having a carrier that understands us is super important. Yodel has gone a long way and are dominant in the carrier world."

"The relationship between Yodel and Yours Clothing is productive, supportive and is more of a partnership. We support each other and Yodel supports our growth”.

Andrew Killingsworth

CEO & Founder, Yours Clothing

Take a look at the Yours Clothing case study here.

“ Yodel have helped us to deliver exceptional customer experiences. The quality of service goes from strength to strength ensuring our customers receive their orders on time and by friendly drivers.

The support and advice from our dedicated Account Manager has been invaluable. He has helped us to review and improve many areas, one being recommending the Yodel app to customers more control with their deliveries ”

Take a look at Laithwaite's website here.

Rebecca Harris

Customer Experience Manager, Laithwaite's Wine

“Valentine’s Day is one of our most important gifting occasions of the year and Yodel’s excellent service has enabled us to have another hugely successful year. Yodel helped us safely deliver tens of thousands of fresh bouquets from romantics across the UK. They run a tight ship, sending supervisors to our warehouses to ensure all trailers leave on time and provide real-time tracking for our customers. Mother’s Day is our biggest gifting occasion and is rapidly approaching; with Yodel’s help, we're confident this year will be another roaring success.”

Take a look at Serenata Flowers website here

Martin Johansson

Managing Director, Serenataflowers.com

From placing customer satisfaction at the center of decision making to the operational support we receive during peak periods, Yodel has continued to build on the quality of service that we expect and value for tails.com customers across the UK. When 2020 proved a challenge, with significant peaks from Covid-19 and Brexit impact, we drew on the strength of that partnership to work together and successfully deliver high volumes on time"

Daniel Gainor,

General Manager of Manufacturing Operations

"Demand for our fresh pasta recipe boxes soared last year and Yodel’s expertise in handling food made them a hugely valued partner, especially throughout lockdowns and the busy holiday season. They consistently go the extra mile to meet customer expectations and we look forward to working with them to bring our fresh boxes to more homes in the year ahead."

Alessandro Savelli

Founder and CEO, Pasta Evangelists

"Marshalls and Yodel have been working together for the last 15 years. Throughout, Yodel have supported the changes we’ve experienced in product mix, allowing us to grow both our live plant and garden accessory offering and have become a key delivery partner for us. During the recent COVID-19 pandemic, Marshalls saw a huge surge in order volumes and we’re really pleased with the support we received from our Yodel account manager and the rest of the Yodel team to help us deliver gardening products to our customers during this difficult time. Yodel worked with us to increase our parcel capacity into the delivery network and the service performance we received for these parcels was in excess of 99%. We look forward to continuing this strong partnership into 2021 and beyond."

Michelle Kenna

General Manager, Marshalls

"We always recommend Yodel to our eCommerce customers.  Our end-to-end fulfilment solution relies heavily on the high standard and quality service provided by Yodel.  We have recently added international deliveries to our offering and Yodel could not have been more helpful in facilitating this process.  Our aim is to provide excellent service while keeping costs low, and by partnering with Yodel, our customers have access to a high quality, affordable and trustworthy courier.”

Jack Williams

CEO, Selazar

Read more about Selazar's service offering here

“After working with Yodel for many years whilst in other roles, I was aware of the great service provided, especially for flowers. After setting up Nova Blooms in the Summer of 2019, I got in touch with Yodel & we have worked well together ever since.

Our Account Manager is extremely supportive and whenever we have a new idea on how to expand our service, she is always on hand to advise. When we approached her with our idea of expanding into delivering fruit & vegetable boxes, she was enormously helpful. Since then, we have grown from sending 1 box a day to 1,000 a day.

The setup to send fresh food boxes was simple as we were already sending through the network so we could start shipping straight away. The success of the fruit & vegetable box service has encouraged Nova Blooms to expand our product offering with fresh meat & bread, soon to be included. Through collaborative working with Yodel, we are confident that our customers will continue to be delighted with their fresh food being delivered directly to their door.”

Take a look at the Nova Blooms website here.

Ionel Lucaci

Director, Novablooms.com