It's come to our attention that emails and letters have been sent to the public claiming to be from Yodel with the subject "We missed you" and a request to download a shipping label. These have not originated at Yodel and we're working with the authorities to take action against them. If you have any concerns or have input any information into these websites please contact Action Fraud.

Your Delivery

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Find your tracking number

Find your tracking number or parcel ID

Were you sent an email?

Then your tracking reference number will be in the email. Just click on it and it will take you to your tracking information. 

If you need more information about tracking then visit the help section and select Tracking. Its has lots of information about anything from 'why there is no tracking information yet' to 'what does the tracking actually mean'. 

Were you sent a text?

Then your tracking reference number will be in the SMS. Just click on it and it will take you to your tracking information. 

If you need more information about tracking then visit the help section and select Tracking. Its has lots of information about anything from 'why there is no 2hour time window available' to 'what does the tracking actually mean'. 

Helping you deliver your parcels

YodelDirect thinks you should be rewarded for sending more parcels. So what are you waiting for.....

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YodelDirect has all the tools to help your small business run like clockwork. Remember the more parcels you send the bigger the discount!

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HAVE YOUR SAY

driving a great customer experience with our award winning dashboard

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Let us help with your business

We have been working in close partnership with Yodel over the last two years, their innovative approach to technology and logistics has really helped The Hut Group to become one of the fastest growing ecom businesses in the UK. Access to their customer satisfaction dashboards, NPS and customer satisfaction scores, helps us to ensure that our customers are receiving the best possible service.

Rob Millington The Hut Group

Don't Stop The Music

In September 2014, YodelDirect supported concert pianist James Rhodes' 'Instrument Amnesty', a high-profile campaign featured in the Channel 4 documentary 'Don't Stop The Music'.

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I'm an expert, so I expect expert help

At Yodel, we understand this! That is why we offer a variety of different services to suit you and your customers' needs. After all, we always aim to deliver a great customer experience at a great price.

Your business