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Track your parcel

About Tracking

Local Convenience

It's all about convenience with Yodel and Collect+. The service epitomises our approach, having 5000 shops nationwide means there's always somewhere for you to collect and send parcels at times that make life easier for you. Stores open early 'til late, 7 days a week.

Over 5000 local stores to send or receive a parcel.

Open early 'til late, 7 days each week.

Over 500 Collect+ stores within the M25, 72 open 24 hours.

Over 40% of consumers visit a store outside of Post Office opening hours.

Just visit http://www.collectplus.co.uk

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Improving your business

Collect+

  • Put simply, customers using the Collect+ service are more likely to return to repeat business.
  • Don't just take our word for it: Recent research shows that customers using Collect+ for returns are 17% more likely to repeat trade than non-users.
  • Transparent tracking: Real time visibility of where parcels are every every step of the way.
  • Return deliveries within 3-5 days.

 

Returns made easy

Collect+ couldn't be simpler for multi-channel retailers. Your customers can return parcels to any of our 5000 stores at a time that's covenient to them. How convenient!

Extended opening hours to meet the changing demands of customers - 40% of Collect+ returns take place outside of business opening hours!

A better customer experience - customers have been telling us that 9-5pm opening hours aren't good enough. In fact, in research, 58% of customers say they have stopped shopping with some direct retailers for that reason. CollectPlus is about giving you the services you want, when you want them. That's why most CollectPlus stores are open early 'til late, 7 days a week.